Your Moat Is Human

Does AI improve productivity or make it harder to get work done?

Some of the leaders that we talk with about AI want to know how and when they can cut employees because AI makes work easier.

That is one of the motivations to implement AI, cut labor costs and increase profits.

And who wants to have all these pesky employees that take sick days?

The reality of experience with AI is that right now, the models often don’t make work easier.

Hallucinations and errors actually increase the amount of time needed to complete projects with AI. The needed rework and editing cause the ROI of AI to plummet.

How do you achieve higher levels of productivity with flawed AI tools that have to be babysat?

It’s all in the planning.

Understanding how work gets done in your company and where AI can be useful takes time at the beginning of a project to get detailed information from the employees that will be using it.

This step is one of the most important to the success of an AI implementation.

It also gives you the ability to set goals based on real world information. Measuring from reality instead of dictating from your gut ensures a profitable result.

And those employees you want to cut?

Keep them. It takes time and effort to train people on your business.

If AI is done the right way, you will have more business and the ability to give them higher level tasks that you need to grow.

People are your moat in any AI powered company.